An East Renfrewshire service has received a glowing report from the Care Inspectorate.
One inspector carried out an unannounced inspection of Jewish Care Scotland's (JCS) Wellbeing Hub at Walton Community Care Centre in Giffnock from October 24 to 26.
The hub provides a registered day service, which runs once a week, and a care at home for adults and older people from the Jewish community.
It aims to reduce loneliness and isolation and to increase feelings of wellbeing.
In evaluating its quality, the service was rated on a six-point scale with one being unsatisfactory and six being excellent.
Two categories were assessed, including ‘How well do we support people’s wellbeing’ and ‘How good is our leadership” and both received a five, meaning very good.
The key messages of the report were that the service provides a high level of person-centred care, the support is highly valued by the people who use it, the staff team are enthusiastic and caring, management monitor the quality of service provision, and there is a culture of continual improvement.
At the time of the inspection, 25 people used the registered services by either attending the day service, receiving care at home or a combination of both.
A maximum of 40 people, however, can attend the centre at the same time.
To prepare for the inspection, information about the service was reviewed, including previous inspection findings, registration information, information submitted by the service and intelligence gathered since the last inspection.
In making our evaluations of the service the Care Inspectorate spoke with nine people using the service and two of their family, and with staff members and management, as well as observing practice and daily life and reviewing documents.
Two previous areas for improvement outlined in 2018 have both now been met.
The report also stated that no complaints have been upheld since the last inspection.
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